{"id":24779,"date":"2020-10-28T10:52:57","date_gmt":"2020-10-28T15:52:57","guid":{"rendered":"https:\/\/www.powerreviews.com\/?post_type=success-story&p=24779"},"modified":"2021-07-14T15:09:53","modified_gmt":"2021-07-14T20:09:53","slug":"home-outlet","status":"publish","type":"success-story","link":"https:\/\/www.powerreviews.com\/success-stories\/home-outlet\/","title":{"rendered":"Home Outlet"},"content":{"rendered":"
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In the Spring of 2020, home improvement retail outlets \u2013 while deemed \u201cessential retailers\u201d \u2013 were not immune from COVID constraints. Manufacturing shortages, supply chain disruptions, and shipping delays all made finding raw materials for home renovation projects challenging. Store shopper capacity limitations further complicated matters.<\/p>\n

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Fortunately, Home Outlet had made a series of smart moves to put a solid ecommerce foundation in place to respond to these challenges digitally. Its ecommerce operation enabled shoppers to research products, check inventory, make purchases, and even reserve inventory for pick up weeks later in the store \u2013 enabling customers to continue to obtain all the tools and materials they needed for their home projects even in the midst of a global pandemic.<\/p>\n

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As part of this transition, the company had made an investment in a ratings and reviews program (powered by PowerReviews), with the goal of enhancing the customer experience through the display of authentic customer feedback and images on its online building supply product pages.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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